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GDPR Compliance

Last updated: June 2, 2026

Our Commitment to Data Protection

Shimmer Wheel is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we comply with data protection legislation.

Data Controller

Shimmer Wheel is the data controller responsible for your personal data. Our contact details are:

Shimmer Wheel
42 Woodland Lane
Keswick, Cumbria CA12 5NF
United Kingdom
Email: [email protected]

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

1. Right of Access

You have the right to obtain confirmation that we are processing your personal data and to access that data. You can request a copy of your personal data by contacting us. We will provide this information free of charge within one month of your request.

2. Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. We will respond to your request within one month.

3. Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data when:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • The data must be erased to comply with a legal obligation

4. Right to Restriction of Processing

You can request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

6. Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis for processing. You also have the right to object at any time to processing for direct marketing purposes.

7. Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling in our processing of your personal data.

How to Exercise Your Rights

To exercise any of your rights, please contact us at [email protected]. Please include:

  • Your full name and contact details
  • Details of your request
  • Any relevant information to help us locate your data

We will respond to your request within one month. In some cases, we may extend this period by two further months where requests are complex or numerous. We will inform you of any such extension within one month of receipt of your request.

Identity Verification

To protect your personal data, we may need to verify your identity before processing your request. This is a security measure to ensure personal data is not disclosed to unauthorized persons.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Data Retention

We only retain personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Specific retention periods include:

  • Contact enquiries: 2 years from last contact
  • Client project data: 7 years after project completion (for legal and professional indemnity purposes)
  • Website analytics: 26 months
  • Marketing communications: Until you unsubscribe or request deletion

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. We have procedures in place to detect, report, and investigate personal data breaches.

International Data Transfers

Your personal data is primarily processed and stored within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions
  • Standard contractual clauses
  • Binding corporate rules

Data Protection Officer

Due to the nature and scale of our processing activities, we are not currently required to appoint a Data Protection Officer. However, our management team takes responsibility for data protection compliance. Questions regarding data protection should be directed to [email protected].

Complaints

If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website: www.ico.org.uk

Children's Data

Our services are not intended for children under 16 years of age. We do not knowingly collect or process personal data from children. If you believe we have collected data from a child, please contact us immediately.

Updates to This Information

We may update this GDPR compliance information from time to time to reflect changes in our practices or applicable law. Please check this page periodically for updates.

Contact Us

For any questions about how we handle your personal data or to exercise your rights, please contact us:

Email: [email protected]
Address: 42 Woodland Lane, Keswick, Cumbria CA12 5NF, United Kingdom

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